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Delivery Policy

Delivery Polic


  1. Delivery methods


    1. Work with logistics：

  • Home delivery：Chunghwa Post (Taiwan Island only

  • Supermarkets：7-11 (supermarkets on Taiwan’s main island and outer islands)

  1. Shipping Days/Regions：

    1. home delivery

      • Shipping days / 2 - 3 days

      • Applicable area/Taiwan main island

    2. supermarket pickup

      • Shipping days / 2 - 3 days

      • Applicable area/Taiwan main island

    3. Mail (outlying islands)

      • Shipping days / 5 - 7 days

      • Applicable areas/Taiwan outlying islands



  1. Shipping instructions

  1. After placing the order (not including the day of order), it will be sent out in about 2 - 3 working days, excluding holidays

  2. Delivery time is Monday to Friday 10:00 - 15:00, no delivery will be arranged after 15:00

  3. If there are many orders or force majeure natural disasters during festivals, shipments may be delayed

  4. If you choose [Home delivery]: The actual delivery status will be determined according to the route arranged by the home delivery driver

  5. If you choose [Superstore]: Please pay attention to the arrival text message and pick up the goods within 7 days after the arrival. Please do not fail to pick up without reason; if there is a loss of shipping, the customer will absorb it by himself